Get Started with Dynamics 365 Field Service with Demo Data

Looking to kick off Dynamics 365 Field Service trial environment with demo data? Well, you’re in the right place.

Make sure you have a valid email address and phone number. It does not have to be a work email. You can use an outlook account like what I did in this demo. Then, go to Dynamics Trial, select Field Service and click on Sign up here.

Once it’s up, you can start preparing the demo data installation.

There are a bunch of things you need to pre-configure before you can install the Fabrikam Manufacturing Demo Data.

  1. Download the demo data and unpack. For US consumers, you basically just need to follow the steps on this link. For non-US consumers, you may have to encounter some other issues like date format, etc.

2. Create and configure users in Office 365. Make sure you assign Dynamics 365 license for each of them so their names will appear in Dynamics 365 Users list (Settings > Security > Users). Keep notes of the username you set for each of them as these are important for the configuration later on.

3. Once it appears in Dynamics 365 users list, set System Administrator role to each of them.

4. Go to the extracted Demo Data file (PackageDeployer_FPSDemoData_v3007) you just downloaded and open PkgFolder and then find and open ImportUserMapFile.xml. Now, paste the email address you created for each user in Office 365. Also, set the DefaultUserToMapTo= field to the email address of the Spencer Low user.

5. In the same folder (PkgFolder), find and open DemoDataPreImportConfig.xml and find the <userstocreateandconfigure> tag. Update the <login> tag with the username (case-sensitive) you set for each user from step 2.

6. Setup a work hour template for Spencer Low. Navigate to Settings > Security > Users, find/open “Spencer Low” user.

While in the user form, navigate on the top menu and select Work Hours.

Click on the calendar and select More Actions > Edit. Select Entire recurring weekly schedule from start to end option and ensure the Work hours are set to 8 AM – 5 PM (9 Hours), Monday to Friday and with the Timezone set to Pacific Time (US & Canada). This is needed to ensure that the Project and Schedule board show as expected.

7. Before running the Package Deployer, check the following in Advanced Find to avoid encountering issues during the installation.

  • Confirm that there is no more than one active Organizational Unit record, and then renaming it to Fabrikam US.
  • Confirm that there is no more than one active Work Template record.
  • Confirm that there is no more than one active Project Parameter record, and then renaming that entry to Parameters

Common Issues & Fixes:

  • The pre-import process failed: Organisation should have no more than one active ‘msdyn_organisationalunit’ (fix: step 7)
  • The pre-import process failed: ID for the user with login ‘davids’ not found (fix: step 5)
  • Renaming Default Work Order Template failed with error: ID for User with login ‘davids’ not found (fix: step 6)

Now, you are ready to run PackageDeployer.exe.

Let me know how it goes in the comments down below.

Built-in Custom Controls in Dynamics 365

Did you know that you can easily configure fields to a really cool custom control in Dynamics 365 without any sort of coding? Check this out!

You can simply convert a Single Line of Text or Currency/Number fields to an Auto Complete, Business Card, Slider, Knob or a Star Rating control just through configuration. Here’s how:

Navigate to Field Properties and add the custom control of your choice. Depending on what can meet your business requirements, you can set up each of the fields to spice up the user experience.

Cool eh?! Try it now. Have fun!

Where to start?

Whether you are someone who wants to jump-start your career, or someone who wants to become certified, or an individual who just wants to grow their knowledge through in-depth learning and gain more confidence on Power Platform, Azure or Dynamics 365 on your own pace, here are the best place for you to go and learn.

Microsoft Learn – Microsoft has launched an improved learning portal a few years back and has published great content to help developers, architects, and IT administrators of all backgrounds to help them achieve more. I remember having to work on Azure or Dynamics CRM back in the day and cannot find any site to learn real-world examples to help me out. No worries because you will find a lot of helpful content now as Microsoft is committed to empowering everyone and has given us guided learning on all of their platform products and services that we can learn at our own pace. You can now explore their Learning Path to learn specific modules of your choice.

Udemy – This is my go-to place in learning more about Microsoft products from a different perspective. Tons of content creator shared a very detailed tutorial and excellent content to help you either pass your Microsoft certification or learn tips and tricks from their real-world experiences.

Enjoy learning and continue to inspire. If you know other learning sites and want to help out the community, please feel free to share it in the comments box below. 🙂

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